Reservations & enquiries
How would you like
to get in touch?
Our reservations team is here to help you find the perfect apartment. Choose the way that suits you best.
Speak to us
Call or book a callback
Call us directly during office hours, or book a time for our Head of Sales to call you back.
View options →
Instant reply
WhatsApp us
Message our team directly. A named advisor responds within 2 hours during business hours.
ENESIT中文
Open WhatsApp →
Quick & simple
Availability check
Five fields. Tell us your city, dates and bedroom preference and we'll come back within 4 hours.
Start enquiry →
Most accurate
Get a tailored proposal
Share more detail and we'll prepare a bespoke proposal with pricing, availability and services.
Request proposal →
For parents & families
One contact. One number. For the entire year.
Your child settles in. You stay in control. A single named relationship manager handles everything — before arrival, on move-in day, and throughout the tenancy. Available 7 days a week, in your language.
Named relationship manager
Video consultation available
7-day availability
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Enquire privately →
Our office line
Our reservations team are ready to take your call.
+44 20 7946 0000
Monday – Friday · 9:00am – 7:00pm (GMT+1)
Saturday · 10:00am – 5:00pm · Sunday closed
Saturday · 10:00am – 5:00pm · Sunday closed
Languages spoken
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Outside office hours? Leave us a voicemail and we'll call you back on the next working day.
JR
James Rafferty
Head of Sales
Your callback will be handled personally by James.
Callbacks within 2hrs
Mon – Sat, 9am – 7pm
Mon – Sat, 9am – 7pm
Choose a time for your callback
All times in UK time (GMT+1).
A calendar confirmation will be sent by email.
Message us on WhatsApp
Our team responds within 2 hours. For urgent enquiries, call us directly.
Scan QR
+44 20 7946 0000
Save the number or scan the QR on your phone. Let us know your name, city of interest and move-in dates and we'll take it from there.
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Open WhatsApp
SH
Sophie Harrison
Senior Reservations Manager
Sophie will personally review your enquiry and reply within 4 hours.
Responding today
Quick availability check
Five fields — takes under a minute.
We'll reply within 4 hours.
SH
Sophie Harrison
Senior Reservations Manager
Proposals are prepared personally and typically returned within one business day.
Proposals within 24hrs
Request a tailored proposal
The more you share, the more accurate your proposal will be.
Proposals returned within one business day.
Book a private video consultation
Meet your relationship manager over Zoom, Teams or FaceTime — including a virtual apartment tour if you'd like one.
Select a time
A calendar invite will be sent within 2 hours.